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Effectively Measuring Knowledge Worker Productivity


Access Level: 1
Author: Jan Johnson, Andrew Mawson, and Karen Plum
Publication Date: October-2015
Document Type: White Paper
Publisher: CoreNet Global
Number Of Pages: 7
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Copy for direct access to this resources: https://resources.corenetglobal.org/knowledgecenteronline/SearchByTopicAndResource.aspx?ID=7355

 
Knowledge Topics:
Workplace,Strategy and Leadership
 
Description:
We’ve been chasing the elusive “holy grail” for a long time - dependable, repeatable ways to measure Knowledge Worker productivity – to help us to identify (and defend to the skeptics) aspects of the workplace that positively affect performance. To that end, in 2013 and 2014, Advanced Workplace Associates (AWA), a London-based workplace strategy consultancy, partnered with the Center for Evidence-Based Management (CEBMa), an Amsterdam-based organization who “researches” research and advocates for informed decision-making, to determine what is known about effectively measuring knowledge worker productivity. To do so, they undertook a critical appraisal of the best available academically rigorous evidence about how the productivity of knowledge workers can be measured – consistently and with validity. Allsteel was one of the sponsors of this important work.
 
Keywords:
Action Memo, Workplace Community, Knowledge Workers, Productivity, AWA, CEBMa