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Effectively Measuring Knowledge Worker Productivity (Workplace Knowledge Community)
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Access Level: 1
Author: Jan Johnson, Andrew Mawson, and Karen Plum
Publication Date: October-2015
Document Type: White Paper
Publisher: CoreNet Global
Number Of Pages: 7
Share CoreNet Global Knowledge Resource: Click Here
Copy for direct access to this resources: https://resources.corenetglobal.org/knowledgecenteronline/SearchByTopicAndResource.aspx?ID=7355
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Knowledge Topics:
Workplace,Strategy and Leadership
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Description:
We’ve been chasing the elusive “holy grail” for a long time - dependable,
repeatable ways to measure Knowledge Worker productivity – to help us to
identify (and defend to the skeptics) aspects of the workplace that positively
affect performance. To that end, in 2013 and 2014, Advanced Workplace Associates
(AWA), a London-based workplace strategy consultancy, partnered with the Center
for Evidence-Based Management (CEBMa), an Amsterdam-based organization who
“researches” research and advocates for informed decision-making, to determine
what is known about effectively measuring knowledge worker productivity. To do
so, they undertook a critical appraisal of the best available academically
rigorous evidence about how the productivity of knowledge workers can be
measured – consistently and with validity. Allsteel was one of the sponsors of
this important work.
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Keywords:
Action Memo, Workplace Community, Knowledge Workers, Productivity, AWA, CEBMa
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