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Executive Summary - Literature Review: Performance Management and Key Performance Indicators (KPIs)


Access Level: 1
Author: Robert G. Schuur
Publication Date: September-2015
Document Type: Report
Publisher: CoreNet Global
Number Of Pages: 7
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Copy for direct access to this resources: https://resources.corenetglobal.org/knowledgecenteronline/SearchByTopicAndResource.aspx?ID=7326

 
Knowledge Topics:
Strategy and Leadership,Benchmarking
 
Description:
Big data is increasingly becoming a key part of the corporate real estate profession with the basic premise that better measurement leads to better management. Metrics also play an increasingly important role in supporting key decision making. To that end, a recent report by Robert G. Schuur, a former corporate real estate leader who is currently a doctoral student in the Organizational Leadership program at Pepperdine University, takes an in-depth view of performance management and key performance indicators (KPIs). The paper discusses notable research findings, provides an overview of performance management systems, benchmarking and the balanced scorecard approach and makes recommendations for further reading on this topic.
 
Keywords:
Executive summary, management, metrics, benchmarking, KPIs, literature.