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Optimizing Service Delivery and Outsourcing NEW YORK, NY
Date: Thursday, September 12, 2019 to Friday, September 13, 2019
Venue: Empire State Realty Trust  New York, NY United States 

Explore successful models for strategically outsourcing services to leverage a vendor’s specialized experience, operating efficiencies, and economies of scale. Discuss best practices in determining which functions might be outsourced, selecting partners, enabling transitions, and managing the ongoing relationships. Class teams will debate various models, approaches, strategies, compensation structures, and performance management metrics. Explore the challenges and risks inherent in any service delivery partnership. Share experience and best practices for managing and continuously improving the relationship. The intent is to provide participants with a roadmap for creating and maintaining successful partnerships from both the end user and service provider perspectives. MCR elective.

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Speaker Details
First Name Last NameTitleType
Francisco Acoba Managing Director, US Lead - Real Estate Transformation Co-Faculty
Jessica Pernicone Executive Director, Solutions Development Lead Faculty
Vik Bangia CEO Co-Faculty
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2019-09-12 08:00:00 2019-09-13 15:30:00 America/New_York Optimizing Service Delivery and Outsourcing NEW YORK, NY Optimizing Service Delivery and Outsourcing NEW YORK, NY Empire State Realty Trust, One Grand Central Place, 60 East 42nd Street, New York, NY, 10165, United States CORENET GLOBAL

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