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Service Delivery/Outsourcing Boston 10/2018
Date: Saturday, October 13, 2018 to Sunday, October 14, 2018
Venue:   Boston, MA United States 

Service Delivery and Outsourcing: Implementing, Managing and Improving Partnerships (MCR Elective)

This seminar will discuss leading practices for designing a real estate and facilities service delivery model, selecting partners, enabling transition and organizational change and, finally, managing & continuously improving the ongoing relationship. The course will address numerous issues, including what should be handled in-house vs. delivered through outsourcing. The challenges and risks inherent in any service delivery partnership will also be explored. Different service delivery models, relationship management approaches, technology enablement strategies, compensation structures, and performance measurement models will be discussed and debated through lecture and in-class team work. The intent is to provide seminar participants with a roadmap for creating successful partnerships from both the end user and service provider perspective.

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Speaker Details
First Name Last NameTitleType
Francisco Acoba Managing Director, CRE Transformation Co-Faculty
Jessica Pernicone Executive Director, Solutions Development Lead Faculty
Vik Bangia CEO Co-Faculty
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2018-10-13 08:00:00 2018-10-14 15:30:00 America/New_York Service Delivery/Outsourcing Boston 10/2018 Service Delivery/Outsourcing Boston 10/2018 , Boston, MA, 02108, United States CORENET GLOBAL

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