Explore and practice the important concepts of client relationship management in this highly interactive seminar. Learn strategies and techniques for initiating, maintaining, and enhancing long-term, mutually beneficial, trust-based relationship with clients. Topics include strategies to better understand clients, the complexities of building enduring trust, the impact of developing effective verbal and non-verbal communication styles and skills, the keys to creating and communicating real professional and personal value, a model for handling resistance, and tips for expanding relationships. Participants will leave the session invigorated and armed with practical ways to improve their professional and personal relationships. Click here to view in your time zone .